Plustek OptiCard 820 User’s Guide
Software Installation Requirements
Your scanner comes with the image-editing software, BCR software, the scanner’s driver, and the Smart Touch software. All of these software applications use approximately 250 megabytes of hard disk space after they are installed into your computer. To ensure ample room for the installation, as well as for scanning and saving images, a minimum of 300 megabytes of hard disk space is recommended
This scanner is designed and manufactured strictly in compliance with USB 2.0 High Speed and Full Speed specifications. Should you encounter scanning problems with this scanner on Windows 98/Me whereas you have also recently upgraded the computer hardware to include USB 2.0 High Speed support, it is very probably resulted from the compatibility between the operating system and the USB 2.0 chip set on mother boards or interface cards due to Microsoft’s lack of USB 2.0 support in Windows 98/Me. To rectify the problem, you are recommended to buy an additional compatible card or upgrade your operating system to Windows XP/2000.
Hardware Requirements
This scanner connects to your computer through the Universal Serial Bus (USB) which supports hot Plug and Play. To determine whether your computer is USB-capable, you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below.
Note that on some computers, the USB port at the rear of the computer may be occupied and additional ports may be found on the monitor or keyboard. If you are having trouble in locating the USB port on your computer, please refer to the hardware manual that came with your computer.
Software Setup Troubleshooting
Carefully review the steps outlined in this guide and the Quick Guide that accompanied your scanner. If you are still having problems, please check that:
- You have 250MB of free space on your hard disk drive.
- The scanner is plugged in and has power.
- You are using the USB cable supplied with the scanner.
- The square end of the USB cable is plugged into the rear of the scanner.
- The rectangular end of the USB cable is plugged into the back of your computer.
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